Now, it's incorrect to call it outdated - it's more like another standart of graphics, another interface for programming. The paradygm of Dx 9, 10 and 11 differ somewhat.

It's also steam version, so the directx delivered with it. should be ok (mine was, since it used to be the 1st game installed on it). But can never be too sure/safe to download the latest version yourself.

About directx 9, 10, 11. yea i read that yesterday aswell in another post. Didnt know that befor either.

Well i hope you can get the game working, it's a great game. I don't really know much about troubleshooting.. lol
just putting my 2 cents in

I don't suppose the issue would be with the Windows version? i.e. 32 bit, 64bit.

I found in the Data folder, *profiles.xml* hold a list for graphics cards. I don't know if you can edit it, or if thats nescesary.
I found the following among them(this is from my pc not laptop):

<GeForce9xxx>
<Vendor>4318</Vendor>
<Model>042C,0601,0604,0605,0610,0612,0613,0614,0622,0623,0640,0641,0643,0644,0645,06E0,06E1</Model>
<Search>(NVIDIA\s+)?GeForce(\s*)9\d\d\d[^\d]*</Search>
- <Resolution>
<Width>1280</Width>
<Height>1024</Height>
</Resolution>
<Antialiasing>0</Antialiasing>
<Anisotropy>4</Anisotropy>
<TextureQuality>0</TextureQuality>
<LightmapQuality>0</LightmapQuality>
<HDR>1</HDR>
</GeForce9xxx>

Maybe should check it to be sure you have this in the file aswell.


Edit: Would it be posible to copy from my The void, certain files or directory's from steam, upload it and try to replace his with mine? same for any other files/directory's..
Maybe worth a shot.. like uploading the RendererD3D.dll file perhaps.

Yeah, I've got that in my profiles.xml. I am certainly up for trying to replace RendererD3D.xml, if that's okay with the Turgor folks.

Thank you for the suggestions! I think maybe the solution is to wait for the day when I need to reformat and try again then. Unless the game just can't recognize my video card, it's probably getting stymied by something in the registry or one of my other programs... somehow. I've seen weirder things happen.

I have GeForce 9800 GTX+, and the game works. I hope it can recognize you videocard as well.

I realize that similar graphics cards are handling the game. However, I know enough about computers and software to know that even tiny differences can cause completely dumbfounding and illogical bugs.

For example, I've had a piece of software that would only open certain menu options on certain screen dpi. As in, literally the menus would be blank if it was 96dpi as opposed to 72dpi. Why? Who knows! And to make it even weirder, this would only happen on certain Dell laptops.

It would be helpful to know if anyone has gotten the game to run on my exact video card. I can't imagine why GeForce 9600M GT would cause a problem as opposed to GeForce 9600 GT, but it is possible. Again, I could be totally barking up the wrong tree. It's just an idea. And it makes it 100 times harder to debug because I can't give your programmers anything useful or functional to work with.

In other news, I cleaned out my registry, defragging, and I'm going to try a clean install as soon as that's done.

Edit: Reinstalled, no dice. Same error.

Edit2: A Russian pal had a version of the original Tension/Turgor, so I borrowed that to see if it would make a difference. Same error.

Thanks for sending me the RendererD3D.dll, Cronotorious. Unfortunately it didn't solve the problem.

We did discover something kind of interesting. I have an install from the disk, he has an install from Steam. His install folder is 100MB+ larger than mine. Can any Void programmers tell me why the Steam install has so much more data? Do you think it's plausible to invest in trying a Steam copy?

2Arno:
I think it's of no use, as you seem to experience some issue clearly connected to the engine.
Could you please check if you use the correct settings? You may create rcfg.xml in "/data" subfolder and then run config.exe ( it will fill all the values). From the quote earlier in the thread it seems that the profiler wants to set 1280*1024 resolution (or does it use some other settings?). Your screen is 1440*900, just as on my ASUS laptop with GeForce 8600GM. So, perhaps, the engine cannot make your card to set the required resolution for the only display device you have, and then returns an error exactly for this reason?
I recall that I managed to have The Void running in 1280*1024 when I connected an LCD screen, but naturally, my laptop display was black all the time. Or maybe I failed... That was more than a year ago.

That might be a problem although wouldn't you receive something like.. *out of range* error on your screen or something else? Wouldn't the game automaticly detect your system settings to adjust itself to it first time you open config or the game itself? 1280*1024 resolution the card can handle it but the screen can't, and cards can be changed to any resolution you desire, customization... but the screen probably cannot be adjusted so you'd need to adjust the game instead.

And that an idea.. perhaps you could try hooking up your laptop to another screen.. and see what happens.

Well we just keep getting new ideas/suggestions. So all is not lost yet And i don't think getting the steam version would make much difference.
As they should both be the same..

to Arno:
One more suggestion from our engine programmer. He suggests you use utility from http://dependencywalker.com/ to look up which DLLs the program needs to run, and see for yourself which of them might be missing. Note that the results may not be entirely correct. For example, on my computer it found that the game needs IESHIMS.dll, which was found missing. Now, neither this file is missing (\Program Files\Internet Explorer\), nor it might be of much use to the game (it is some Internet Explorer Library). And the game runs anyway .

Also your laptop's manufacturer might not have the best/up to date drivers for the video card, so you may try downloading custom drivers. For example, the ones from www.tweakforce.com. That was an exact situation I found myself in when I bought my laptop. Back then ASUS didn't provide 64-bit drivers at all, so I had no choice other than to use the custom driver from that site.

I would check my settings, but I already explained earlier in the thread that I can't use config.exe - it returns the same "Can't open renderer library" error as using game.exe. If I make rcfg.xml in /data and run config.exe anyway, it remains a 0 byte file.

On a lark, I set my screen resolution to 800x600, opened the profiles.xml and changed it to the same resolution under the GeForce 9xxx. No difference, so I changed it back.
I will try this as soon as I post, and edit with the results.

edit: Same error. It was a 1280x1024 native resolution screen too, same as the default settings for The Void with my video card.
I'm not exactly sure what's expected when I run this (I get no concrete “you need this library” type of error), so I'm attaching some screenshots:

When I open game.exe
When I open config.exe
I already had them from an earlier suggestion in the thread. I have "XTreme-G 182.06m Vista 64bit," which is an nVidia mobility driver. They make no difference for me. The native nVidia drivers are pretty good with Vista these days anyway.

If some DDLs are missing, there is an error at the top of the list (scroll it up to see) :

Yeah, I don't have anything like that. Both config.exe and game.exe look normal all the way up and down the list (apart from config.exe's link checksum and real checksum not matching).

Edit: I don't know if it matters, but Cronotorious and I have figured out that I have one less file in my void/bin/win32 folder than he does. Here's what I have:

Config.exe
DbgHelp.dll
Engine.dll
FS.dll
Game.exe
GameModule.dll
GameuxInstallHelper.dll
GDF.dll
NxCharacter.dll
RendererD3D.dll
Sound.dll
VFS.dll
Video.dll

Supposedly there needs to be 14 files, not 13 like I have. My win32 folder is almost a full megabyte smaller than his as well. So what's missing from that list?

Nothing is missing. I also have 13 files in my version.

Actualy, after i received your mail back. I looked at it and forgot i had an extra file put in it myself as i had sound issues when i just got the game. So you don't miss anything for sofar i know.

the rcfg.xml did you leave it blank?

you should try tp create the file with the following in it, not sure if something should be add'd but this is to set resolution to 1680*1050 (if the file works, wich didnt for me)
You should just have to replace 1680*1050 to lower one. i see in the config menu, one closest to you, 1152*864. You can put in a different resolution, but should try this one first, as it's one of the default resolution in there. For full details on this you should check the sticky topic about how to play the game in 1680*1050 at the top of The void (discussion) forum. (where you find this post aswell).
heres a example of it.. i changed the rsolution already though.

<?xml version="1.0" encoding="utf-8" ?>
<Renderer>
<Width>1152</Width>
<Height>864</Height>
<Antialiasing>3</Antialiasing>
<Anisotropy>8</Anisotropy>
<TextureQuality>0</TextureQuality>
<LightmapQuality>0</LightmapQuality>
<NoTwoSidedStencil />
<HDR/>
</Renderer>

Thanks for resolving the file comparison.

Yes, the rcfg.xml was blank to begin with. I've tried blank, nonexistant, and putting code in it, and none of it makes any difference. The code you've posted doesn't change anything either.

So far I've tried the following resolutions in the rcfg.xml file, matching my screen display resolution manually to the same where possible:

1680x1048
1280x1024
1152x864
1440x900
800x600

-----

Do the programmers have any other suggestions?


Edit: Again, I have no real knowledge of how the game programming is structured, but I was screwing around in the win32 folder and discovered that if I get rid of the GameModule.dll, the error goes away and the exe crashes. And if I get rid of every library in win32 but GameModule.dll, I get the standard "Can't load renderer library". Probably means nothing, but I thought it was curious.

Well, I am not a programmer. (it's nearing 0:45 am now, so I doubt they will answer right now).
We know at least that config.exe doesn't work. It is good because it is very strage .
Try this config from German demo. I checked it, the German demo game.exe doesn't fit the usual game. But the config must launch if you put it instead of normal config.exe (back up first!)
http://www.megaupload.com/?d=X4JFSSIW

If it doesn't run either, then we know that it is not your particular version that is faulty. If it runs, then the most reasonable suggestion is that the files are corrupted.

er... I found one more way to test it. The game with the demo version's bins can be launched if you also use Scripts.vfs from demo. I.e. with the resources from release version you can get to the main menu, see 3D graphics, start new game and so on.
Here are the files:
http://www.megaupload.com/?d=P0N8QQKB

Of course, there's no need to do this if even config.exe from demo doesn't work.

That config.exe doesn't work either.

Thanks for uploading it and letting me check, though!

One more idea. Our programmers say that the crash of config.exe is, surprisingly, not a strange thing. It only may happen if the game itself doesn't run, as config tries to get system's properties (and this is where it might fail).
You may use DirectX Caps Viewer. It is a utility from DirectX SDK. Get the SDK here: http://www.microsoft.com/downloads/deta ... b2df5abad4

Having run the utility, select File → Print all tree to file (it will create a file on your desktop) and e-mail the file to The_LxR and/or to me. We'll try to look； maybe something is missing.

I can't attach files to e-mails on this router for some reason. But I can do FTP!

Here's the log. It's in a rar because otherwise it just displays the log file directly in the browser, which I thought was kind of annoying. Hope that's ok.

Thanks for having a look. GO TEAM TYPROP!

While we're at it - What are your regional settings?

What are regional settings, and how would I check?

Edit: Whew, don't I feel silly. I guess being an American, all my operating systems are set to English/United States by default, so I never knew there was such a setting. So there you go, unless you mean a Regional setting on the disk itself?

Any progress, or is this a lost cause?

Sorry, we have no clue what this might be.

Is it definitely NOT a software conflisct? Like, you're not using 2 antiviruses or something?

The problem is without verifying whether someone with my exact video card can play the game or not, it very well could be a software problem. I have on very rare occasions had programs that competed for resources and would not work while installed on the same machine. But unless I reformat my computer, there's no way to tell - and I'm right in the middle of a large animation project, so that will have to wait until at least the summer.

I just have AVG free. Not McAffee, not Norton, or any of the other really obnoxious antiviruses, and I've turned off AVG for the past two installs and attempts to get it to work.

I think I'm going to give up. I'll drop in every so often to see if there's been a freak discovery, but you guys have already gone way above the call of duty, and I appreciate every minute of it.

If anyone else out there has an nVidia GeForce 9600M GT... please post if you can get the game to run on your computer!