Frequently asked questions and known issues.
Q. The monitor’s native resolution doesn’t show up in the configuration utility, e.g. 1680x1050.
A. This is, most likely, because the engine produces certain graphical artifacts with some settings, when one of the resolution numbers is not a multiple of four. Yet, you can select any resolution that your display drivers support manually. You need to open the game folder, find the data subfolder and create a file named rcfg.xml there. (C:\Program Files\Atari\The Void\Data) Open it in any text editor and write the following code:
Code:
<?xml version="1.0" encoding="utf-8" ?>
<Renderer>
<Width>1680</Width>
<Height>1050</Height>
<Antialiasing>3</Antialiasing>
<Anisotropy>16</Anisotropy>
<TextureQuality>0</TextureQuality>
<LightmapQuality>0</LightmapQuality>
<NoTwoSidedStencil />
<HDR/>
</Renderer>
Enter your desired X resolution between the <Width> tags and the Y resolution between the <Height> tags. Other tags are self-explanatory and modify correspondent settings. This configuration will launch the game in 1680x1050 resolution, with 8x antialiasing and 16x anisotropic texture filtering. Texture and lighting quality is at maximum, HDR is turned on.
Alternatively, you can create a custom resolution in your display drivers, closest to the one you need, and the dimensions of which are multiples of 4. For example, if your native resolution is 1680x1050, you need to add 1680x1048.
Warning! Ice-Pick Lodge isn’t responsible for any artifacts that you encounter, if you edit the configuration file manually! The multiple of four restriction will not be removed!
Q. The game crashes with the “Can’t load engine library!” error.
A. Make sure AGEIA PhysX is installed. You can find the distributive on your game disk.
Q. The game often crashes with the “Not enough video memory!” error, when exiting to menu, opening body.
A. You need to lower some of the memory-intensive settings: set HDR to simple or disabled; set antialiasing to 0; if that didn’t help, set anisotropy to a lower value and/or lower texture/lighting quality.
Q. I get a message saying “Error creating soundsystem - Game will start without sound.”
A. You need to re-install OpenAL (which can be found on the game disc).
Q. A tutorial video tells me to look for pulsating veins of Color in mines, but I can't see any in the game.
A. This is a known issue with ATI cards. If you disable antialiasing, the colored areas will show up.
NOTE: This has NOT been fixed for the English release.
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How happy is the blameless vestal's lot! The world forgetting, by the world forgot.
Eternal sunshine of the spotless mind! Each pray'r accepted, and each wish resign'd;
---- Alexander Pope