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Ice-Pick Lodge forums :: System crashes during early gameplay, Steam Version.
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System crashes during early gameplay, Steam Version.
https://forum.ice-pick.com/viewtopic.php?f=28&t=9328		 Page 1 of 1
Author:  Whimper [ 05 Jan 2010, 04:19 ]
Post subject:  System crashes during early gameplay, Steam Version.
I bought the game on Steam, and so far, I love the intro to The Void. However, the game crashes my whole system within the first ten minutes of gameplay. I'm hoping someone can help with my problem.

My computer:
OS: Windows XP Pro (MCE), service pack 3, fully updated. DirectX 9.0c, current and up to date.
CPU: Intel Core 2 Duo 6400 @ 2.13GHz
RAM: 2GB RAM
GPU: 2x NVidia Geforce 7950GT (in SLI) using Forceware 195.62 drivers.
Sound: SoundMax sound chip onboard my nForce MoBo.

I encountered the problem during my first session with the game. I ran it using the recommended settings (1280x1024, HRD on, 2x Ani, no AA, full shadows). The game's opening sequence played fine, up until the part where I need to harvest gold colour from flowers. So about 10 minutes into the game, my system just goes dark and resets. Windows Error Reporting notes that it was a "blue screen reset".

I ran the game again, this time on lower settings (1024x768, HRD simplified, 2x Ani, low shadows) with Fraps. I was getting an average 90fps framerate, indicating the game wasn't exactly burning up my graphics cards or processor. I ran with minimal background processes, and my virus scan on Silent Mode. Under these settings, the game crashed my whole system again, right after I'd collected the last of the gold flowers in the opening tutorial bit. Again, within the first 10 minutes.

I verified the game cache through Steam, and it reported that "settings.xml" needed to be redownloaded. I did so, and verified once more and it said it was 100% complete.

My third attempt, recommended settings, still getting good framerates. But as soon as I left the tree (same place as before) the game crashed my system again. This time, I'd sped through things, so it was after about 5 minutes.

Game.log:
Quote:
18:23:14 [0]: Log file created on Mon Jan 04 18:23:14 2010
18:23:14 [0]: Engine: Final, build: May 26 2009 17:50:12
18:23:14 [0]: Mounting filesystems...
18:23:14 [31]: Mounting filesystem "cache"
18:23:14 [93]: <Warning> virtual filesystem "cache" not mounted, reason: can't open file "C:\Documents and Settings\All Users\Documents\My Games\Void\Cache.vfs"
18:23:14 [93]: Mounting filesystem "strings"
18:23:14 [156]: Mounting filesystem "script"
18:23:14 [187]: Mounting filesystem "effect"
18:23:14 [218]: Mounting filesystem "tex"
18:23:14 [234]: Mounting filesystem "sound"
18:23:14 [265]: Mounting filesystem "video"
18:23:14 [281]: Mounting filesystem "prefab"
18:23:14 [312]: Mounting filesystem "psys"
18:23:14 [328]: Mounting filesystem "ragdoll"
18:23:14 [328]: Mounting filesystem "scene"
18:23:14 [328]: Mounting filesystem "anim"
18:23:14 [359]: Mounting filesystem "phys"
18:23:14 [390]: Mounting filesystem "schema"
18:23:14 [390]: Mounting filesystem "data"
18:23:14 [390]: Mounting filesystem "actor"
18:23:14 [390]: Mounting filesystem "world"
18:23:14 [390]: Mounting filesystem "ui"
18:23:14 [390]: Mounting filesystem "font"
18:23:14 [390]: Mounting filesystem "gesture"
18:23:14 [406]: Mounting filesystem "save"
18:23:14 [406]: <Warning> virtual filesystem "save" not mounted, reason: can't open file "D:\Documents and Settings\*******\My Documents\My Games\Void\Savegames.vfs"
18:23:14 [406]: Mounting filesystem "log"
18:23:14 [406]: <Warning> virtual filesystem "log" not mounted, reason: can't open file "D:\Documents and Settings\*******\My Documents\My Games\Void\LogFiles.vfs"
18:23:14 [406]: Filesystems mounted
18:23:14 [421]: Loaded strings database "voiceover.dat"
18:23:14 [437]: Loaded strings database "actions.txt"
18:23:14 [453]: Loaded strings database "credits.txt"
18:23:14 [453]: Loaded strings database "database.txt"
18:23:14 [453]: Loaded strings database "extra.txt"
18:23:14 [453]: Loaded strings database "gestures.txt"
18:23:14 [453]: Loaded strings database "girl.txt"
18:23:14 [453]: Loaded strings database "hunter.txt"
18:23:14 [453]: Loaded strings database "keys.txt"
18:23:14 [453]: Loaded strings database "map.txt"
18:23:14 [453]: Loaded strings database "menu.txt"
18:23:14 [453]: Loaded strings database "quest.txt"
18:23:14 [453]: Loaded strings database "quest_log_english.txt"
18:23:14 [453]: Loaded strings database "special.txt"
18:23:14 [453]: Loaded strings database "surface.txt"
18:23:14 [453]: Loaded strings database "tutorial.txt"
18:23:14 [453]: Loaded strings database "ui.txt"
18:23:14 [531]: Driver: nv4_disp.dll
18:23:14 [531]: Driver version: 6.14.11.9562
18:23:14 [531]: Vendor ID: 0x10de
18:23:14 [531]: Device ID: 0x295
18:23:14 [531]: SubSys ID: 0xc6363842
18:23:14 [531]: Revision: 161
18:23:14 [625]: Vertex shader profile: vs_3_0
18:23:14 [625]: Pixel shader profile: ps_3_0
18:23:14 [625]: HDR is supported
18:23:14 [625]: Alpha palettes are supported
18:23:14 [625]: Two-sided stencil is supported
18:23:14 [625]: Mipmap autogeneration is supported
18:23:14 [625]: Effects profile: fx_3_0hf
18:23:14 [625]: Shadows are supported
18:23:14 [625]: Soft shadows are supported
18:23:14 [625]: Anisotropic filtering: 2
18:23:14 [718]: 32-bit mipmap autogeneration is supported
18:23:14 [718]: Fast HDR is supported
18:23:15 [734]: Loading texture library...
18:23:15 [875]: Number of registered textures: 2715
18:23:15 [875]: Texture library loaded
18:23:15 [890]: Procedural cube texture info: 'normalize.prc' (64x1, X8R8G8B8)
18:23:15 [1000]: Loading effects library...
18:23:15 [1109]: Number of loaded effects: 129
18:23:15 [1109]: Effects library loaded
18:23:15 [1109]: Loading effect databases...
18:23:15 [1328]: Opened existing database custom (5 dbs, 53 entries)
18:23:15 [1406]: Opened database vs1_1 (5 entries)
18:23:15 [1453]: Opened database vs2_0 (0 entries)
18:23:15 [1625]: Opened database vs3_0 (40 entries)
18:23:15 [1640]: Opened database ps2_0 (3 entries)
18:23:15 [1703]: Opened database ps3_0 (57 entries)
18:23:16 [1750]: Opened existing database effects30h (65 entries)
18:23:16 [1765]: Effect databases loaded
18:23:16 [1906]: Initializing physics engine
18:23:17 [3062]: Initializing physical sounds library
18:23:17 [3062]: Initializing schema manager
18:23:17 [3062]: Initializing ragdoll manager
18:23:17 [3062]: Initializing action mapper
18:23:17 [3062]: Initializing script manager
18:23:17 [3062]: Initializing UI manager
18:23:17 [3062]: Initializing sound system
18:23:44 [29953]: Video Options State
18:23:48 [34187]: Controls Options State
18:23:54 [39781]: Binding key...
18:24:23 [69640]: Audio Options State
18:24:32 [77750]: Sister location first run.
18:24:32 [77750]: Uta location first run.
18:24:32 [77750]: Ava location first run.
18:24:32 [77765]: Una location first run.
18:24:32 [77765]: Ire location first run.
18:24:32 [77765]: Eli location first run.
18:24:32 [77765]: Ima location first run.
18:24:32 [77765]: Yani location first run.
18:24:32 [77765]: Ole location first run.
18:24:32 [77765]: active gestures: 0
18:24:32 [77765]: add girl sister
18:24:32 [77765]: Creating girl: Sister
18:24:32 [77765]: add girl ava
18:24:32 [77765]: Creating girl: Ava
18:24:32 [77765]: add girl uta
18:24:32 [77765]: Creating girl: Uta
18:24:32 [77765]: add girl eli
18:24:32 [77765]: Creating girl: Eli
18:24:32 [77765]: add girl yani
18:24:32 [77765]: Creating girl: Yani
18:24:32 [77765]: add girl una
18:24:32 [77765]: Creating girl: Una
18:24:32 [77765]: add girl ima
18:24:32 [77765]: Creating girl: Ima
18:24:32 [77765]: add girl ire
18:24:32 [77765]: Creating girl: Ire
18:24:32 [77765]: Minimum lympha = 25
18:24:32 [77765]: Maximum lympha = 25
18:24:32 [77765]: <Error> Zero probabilities for map colors. Using random color
18:24:32 [77765]: ************************ world resources update ************************
18:24:32 [77765]: Limfa color count: 1
18:24:32 [77765]: Type: 0 ( 25 )
18:24:32 [77765]:
18:24:32 [77765]: Limfa location count: 3
18:24:32 [77781]: Location 3 ( 11 0 0 0 0 0 0 )
18:24:32 [77781]: Location 0 ( 2 0 0 0 0 0 0 )
18:24:32 [77781]: Location 2 ( 13 0 0 0 0 0 0 )
18:24:32 [77781]: ***********************************************************************
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 0
18:24:32 [77781]: Generating objects for limfa type: 3 ( 25 )
18:24:32 [77781]: plant : bush2 ( 2.345 )
18:24:32 [77781]: plant : bush23 ( 15.157 )
18:24:32 [77781]: plant : bush2 ( 2.866 )
18:24:32 [77781]: plant : bush2 ( 1.739 )
18:24:32 [77781]: plant : bush2 ( 2.512 )
18:24:32 [77781]: Limfa left: 0.381
18:24:32 [77781]: Generating objects for limfa type: 5 ( 50 )
18:24:32 [77781]: plant : bush23 ( 16.983 )
18:24:32 [77781]: plant : bush13 ( 13.294 )
18:24:32 [77781]: plant : bush13 ( 11.952 )
18:24:32 [77781]: plant : bush2 ( 2.1 )
18:24:32 [77781]: plant : bush2 ( 1.787 )
18:24:32 [77781]: plant : bush2 ( 2.044 )
18:24:32 [77781]: plant : bush2 ( 1.84 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: Generating objects for limfa type: 6 ( 40 )
18:24:32 [77781]: plant : bush23 ( 8.458 )
18:24:32 [77781]: plant : bush1 ( 5.39 )
18:24:32 [77781]: plant : bush2 ( 1.962 )
18:24:32 [77781]: plant : bush2 ( 1.525 )
18:24:32 [77781]: plant : bush2 ( 1.522 )
18:24:32 [77781]: plant : bush1 ( 12.97 )
18:24:32 [77781]: plant : bush2 ( 1.348 )
18:24:32 [77781]: plant : bush1 ( 6.825 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 3
18:24:32 [77781]: Generating objects for limfa type: 5 ( 50 )
18:24:32 [77781]: plant : bushnew1 ( 14.023 )
18:24:32 [77781]: plant : bushnew1 ( 14.319 )
18:24:32 [77781]: plant : bush1 ( 7.813 )
18:24:32 [77781]: plant : bush22 ( 13.845 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 2
18:24:32 [77781]: Generating objects for limfa type: 5 ( 20 )
18:24:32 [77781]: plant : bush2 ( 1.944 )
18:24:32 [77781]: plant : bush2 ( 2.872 )
18:24:32 [77781]: plant : bush2 ( 1.706 )
18:24:32 [77781]: plant : bush2 ( 2.591 )
18:24:32 [77781]: plant : bush1 ( 5.088 )
18:24:32 [77781]: plant : bush1 ( 5.799 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: Generating objects for limfa type: 6 ( 20 )
18:24:32 [77781]: plant : bush2 ( 2.6 )
18:24:32 [77781]: plant : bush2 ( 2.885 )
18:24:32 [77781]: plant : bush12 ( 6.975 )
18:24:32 [77781]: plant : bush2 ( 1.083 )
18:24:32 [77781]: plant : bush2 ( 2.509 )
18:24:32 [77781]: plant : bush2 ( 2.786 )
18:24:32 [77781]: plant : bush2 ( 1.162 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 3
18:24:32 [77781]: Generating objects for limfa type: 0 ( 11 )
18:24:32 [77781]: plant : bush1 ( 8.349 )
18:24:32 [77781]: Limfa left: 2.256
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 0
18:24:32 [77781]: Generating objects for limfa type: 0 ( 2 )
18:24:32 [77781]: Limfa left: 1.74
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating objects for location: 2
18:24:32 [77781]: Generating objects for limfa type: 0 ( 13 )
18:24:32 [77781]: plant : bush23 ( 12.654 )
18:24:32 [77781]: Limfa left: 0
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Generating predators
18:24:32 [77781]: *************************************************
18:24:32 [77781]: Location: 1 ( Fireflies (reservation) )
18:24:32 [77781]: Location: 2 ( Sister's Greenhouse )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 3 ( Fog (garden) )
18:24:32 [77781]: Location: 4 ( Pharynx (mine) )
18:24:32 [77781]: Location: 5 ( <<< Deleted >>> )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 6 ( <<< Deleted >>> )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 7 ( <<< Deleted >>> )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 8 ( <<< Deleted >>> )
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: jumper_branches
18:24:32 [77781]: Location: 9 ( Uta's Grotto )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 10 ( Ava's Alcove )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 11 ( The Caves (garden) )
18:24:32 [77781]: Location: 12 ( Heathen (reservation) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 13 ( Pangolin (reservation) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 14 ( Bastion (mine) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 15 ( <<< Deleted >>> )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 16 ( Una's Smithy )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 17 ( Twist (garden) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 18 ( Ire's Pond )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 19 ( Eli's Blimp )
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: ushan_lemna
18:24:32 [77781]: Location: 20 ( Lemna (reservation) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 21 ( Ima's Tower )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 22 ( Moorage (garden) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 23 ( The Wall (mine) )
18:24:32 [77781]: Location: 24 ( Hump (mine) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 25 ( Yani's House )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 26 ( Worm (reservation) )
18:24:32 [77781]: ushan_small
18:24:32 [77781]: ushan_small
18:24:32 [77781]: ushan_small
18:24:32 [77781]: Location: 27 ( Darkness (reservation) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 28 ( Ole's Cradle )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 29 ( Bridge (garden) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 30 ( Hull (garden) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 31 ( Memory (garden) )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 32 ( Warden )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 33 ( The Adit )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 34 ( Pit )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Location: 35 ( Mantid )
18:24:32 [77781]: Can't add predators (not defined or limit is reached)
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: shatun
18:24:32 [77781]: Custom predator: ushan
18:24:32 [77781]: Custom predator: ushan
18:24:32 [77781]: Custom predator: ushan
18:24:32 [77781]: Custom predator: ushan
18:24:32 [77781]: Custom predator: jumper
18:24:32 [77781]: Custom predator: jumper_small
18:24:41 [87109]: Sister location inited.
18:24:41 [87187]: Creating glotok
18:24:41 [87484]: Sister music inited.
18:25:03 [109468]: Video Options State
18:25:04 [110218]: Controls Options State
18:25:13 [119531]: Video Options State
18:26:09 [175109]: active gestures: 1
18:26:36 [202703]: color_scale: 0.2
18:27:06 [231890]: initObscure with girl: sister
18:27:06 [232234]: talk camera count: 4 level: 0
18:27:06 [232234]: dance camera count: 4 level: 0
18:27:06 [232234]: talk camera count: 4 level: 1
18:27:06 [232234]: dance camera count: 4 level: 1
18:27:06 [232234]: talk camera count: 4 level: 2
18:27:06 [232234]: dance camera count: 4 level: 2
18:27:06 [232234]: talk camera count: 4 level: 3
18:27:06 [232234]: dance camera count: 4 level: 3
18:27:06 [232234]: talk camera count: 4 level: 4
18:27:06 [232234]: dance camera count: 4 level: 4
Author:  Whimper [ 05 Jan 2010, 22:29 ]
Post subject:  Re: System crashes during early gameplay, Steam Version.
The system crashes are no longer happening, I don't know why. The game actually ran very well for a few hours.

But today, the game started to lag horribly after about 2 minutes. It was going at 1 frame per 5 seconds with audio stuttering and graphics glitches. I tried installing an archived Cache folder Halfgild sent me, but this didn't have any noticeable effect. Then I tried using no Cache folder at all, letting the game create its own. This didn't seem to have an effect either. Then I went back to my backed-up cache folder from when the game was working this morning. No difference.

Here are screenshots taken running the game on minimum settings at 800x600. My video cards and system are fine, and run other programs okay.

Image

Image

Image

Image

Image

What is going on here? How can I get this game to run normally again?
Author:  dustdevil [ 05 Jan 2010, 22:44 ]
Post subject:  Re: System crashes during early gameplay, Steam Version.
Hmm. I'm not familiar with your graphic card (seeing as it's a model from three years ago), but I think this may have something to do with hardware acceleration. Have you tried turning every graphic option off? Dynamic shadows and all.
Author:  Whimper [ 05 Jan 2010, 23:16 ]
Post subject:  Re: System crashes during early gameplay, Steam Version.
The above screenshots were taken with every graphic option turned off (no HDR, low light maps and reflections and shadows, no dynamic shadows, no vsync, etc), at 800x600.

Also, for the few hours that the game was running fine, I should point out that it looked awesome and ran at a smooth 80fps at a much better resolution. It may be an issue with a driver or something, but my system can more than keep up with this game.

I'll see if I can record a video, showing the difference. Usually, I get a good two minutes or so of gameplay before the glitches start.
Author:  The LxR [ 05 Jan 2010, 23:19 ]
Post subject:  Re: System crashes during early gameplay, Steam Version.
Try disabling SLI - we haven't tested the game on SLI systems and one card would suffice to run it at max settings.
Author:  Whimper [ 06 Jan 2010, 04:44 ]
Post subject:  Re: System crashes during early gameplay, Steam Version.
Alright, this is strange.

I've been playing on recommended settings for the past few hours again, without any trouble. I didn't disable SLI, or really change anything. Why would it be fine now, but so unplayable earlier, when I haven't changed anything?



I feel like this is another puzzle built into the game. ;)

EDIT: Another day has gone by, and all the problems are still gone. I don't know why, but I'm sure happy about it!
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