As I said already, there is a programming mistake. The game ignores the path for Logs from fsystems.xml, and just uses the default path in "Documents" (C:\Users\USERNAME\Documents\My Games\Void\LogFiles).

I checked this both in developer's version and release version. I have no reason to assume the mistake was corrected in Steam version.

The Savegame folder is only created when the game wants to write the very first save. It won't be created until then .

Cache should be created during the installation of the game. You see, some time is required to compile the material. To avoid lags, we spend about 10-20 hours to calculate and compile every possible combination of existing materials and a number of light sources. The game can function without this precompiled shaders database, but again, you will face slowdowns at the beginning each time you see a new shader never seen before.

As nothing is created in C:/myvoid/cache, I may assume that the game fails to create the cache. Or crashes at the very start with no chance of making a folder for Cache.

So are you saying you will release an update to steam so they can patch the game for us?

just wanted to say that I'm playing the void on Windows 7 ultimate 64 bit, and not having any issues. So you may discard any kind of incompatibilities with this system in particular.

Thanks for the info. That is good to know. Have not found the root of my problem, yet, though....

I am still hunting the forums here to see if i can find any more ideas but my boyfriend got me this game after i threatened to not give him any for 3 months and i'm getting the 'Can't create game module: Cannot get path to "Shared Documents" error. Now, I've tried editing the fsystems.xml and changing {shdocs} to {documents} and changing the path to something like c:/void ect. And I can't understand why for the life of me it won't work because i'm just running it on windows xp and my bf is running it on windows 7 and HIS works. it's like no matter what i do it gives me that error. I don't know if maybe it's because i have service pack 3 or something but i just find it strange that even on regular windows xp i can't get it to work. So this is not just a windows 7 problem OR a mac problem. I am going to test this out on my other pc that has like service pack 2 on and see if that makes any difference. btw happy 4th!

So, is there anything those with chache/savegames/logfiles-issues can do for themselves or do we have to wait? Will there be a solution (and when...?).

Could you please find game.log in My Documents/My Games/Void. Are there any errors inside?

Tried downloading demo http://www.gameswelt.de/downloads/demos ... _Demo.html. Same issues as before. If someone could guarantee that buying DVD version helps, I´d do that. I am at the end of my wisdom, unhappy and frustrated.

Steam just replied that I should use the native Steam version for Mac. Obviously, Steam is not interested in solving problems. Parallels 5 Desktop creates a 100% good virtual Windows 7 on my Mac, so that argument is not valid.

Is there anything else I could do?

Unhappy.

the game hasn't gotten that far. it won't install because it can't find the shared documents/ documents folder. the void is almost done downloading on my other pc. that one has a shared documents folder shortcut in my computer that this one for some reason doesn't have. i'll let you guys know if it installs on that one and if so the only thing i can think of is that this has something to do with service pack 3 at least in my case. one other note thou is that with my bf he changed the {shdocs} part and put several different paths there and it made a cache folder where ever he specified. he even eliminated it and it put the files right where the xml file was located. i'm wondering if my problem is something else or what. maybe a different file needs to be tweaked.

~update~
ok i fought with my pc and beat the 'bleep' out of it and managed to nab another HDD, puting a fresh reinstall of xp on it and using the other for a storage drive. The game works perfectly even though i'm running it off another drive. Apparently in the old installation the shared documents folder was redirecting it's self to dip's documents (USERNAME'S documents) and confusing it's self into thinking that user's documents folder was the shared folder. I don't know how it happened i can only guess it was a desktop.ini virus that did it. The log file was created in E:(the drive with the new installation of windows the old is C)/documents and settings/USERNAME/my documents/my games/void/log files. the game files them selves are on the C drive. I don't know how old your installation of windows 7 is my bf's is pretty new maybe a month or so but it seems that even the slightest change in file directories will cause this problem. Even with a mac emulator i'm sure windows will get screwy over time. I'm thinking that like in my case it couldn't find the shared documents folder, it might not be able to find your username's documents folder to store the log file, or where it would be generally stored on windows 7/vista. I really think it's a simple problem like that. I hope you guys having difficulties are able to solve it but if your installation is old like mine was and it's not to much of a bother, a clean install might fix it like it did for me. GL peoples~

Reinstalled WIndows 7, 64 Bit, reinstalled WIndows 7, 32 Bit, problems stays. Been there, done that.

Feels like I read every thread in the world about this topic and I am getting tired of it. The problem surfaces in several forums and, obviously, it is NOT a Mac-related-problem as Steam and developers first wanted to make me believe. I think "The Void" urgently needs a fix here. Every other game runs without a flaw on my computer, be it Mac or PC.

When I buy a product for money I expect it to work. If it does not work I have the right to a replacement or my money back. Or would anyone (who is right in his mind) who buys a new car/computer/toaster/whatsoever that does not perform what it is supposed to do, do the repairs himself...?

Well it´s a mystery why it isn´t working for me either. I recently upgraded my PC and also put on windows 7 pro on it this time (xp befor)
I have windows 7 prem on my laptop Bopth the XP and on my laptop the game rusn with no problems.

On my new upgraded computer with windows 7 pro, i get the same error.

Only difference between computer and laptop is that laptop has 1 HDD wich is split in 2 volumes and my computer has seperate HDD's.
on Laptop Steam is installed in the C:\windows (x86) and on computer on disk E:\Games
On both systems it created 2 Mygames folders. 1 with cache in it other one with log and for save files.

Also theres a 2nd Cache folder in the steam itself.

Changing fsystems doesn't work for me either.

(and Hi to some people, been awhile)

I had this exact same problem earlier today on my Windows 7 Ultimate x64 laptop. All I did was went in to the steamapps folder, found the game.exe, and chose to run it as administrator under compatibility settings. I know you said you run under an admin account, but so do I - this seemed to work though. I disabled it after it started up and it's been working fine ever since.

i just wanted to add that if anyone is having the problem i had with it not being able to find the my shared documents folder on xp, all i did was right click my documents in the start menu and on the target tab click 'restore default'(**even thou the default was still the same directory**). As simple as that was, I only now was able to restore the folder and play the game with out having to wait till i got another HDD and install 'another' fresh version of windows. I don't know why i couldn't find such an easy fix for this problem any where on Google X[

I'm having the same problem, Windows 7, 64 bits, installation from the DVD... Does it mean we cannot play The Void on newer machines?

I can play The Void on a windows 7 x86_64, install from the DVD without any problem or hiccup, so there isn't a problem with new machines.